Cormney Consulting Engagement Terms & Conditions

Your payment confirms your acceptance of the following terms and conditions.

1. Our Commitment to You

Although no admissions consultancy can guarantee admission, we strive to provide high-quality guidance and dedicated support to help you navigate the admissions process. Your consultant is available throughout the agreed-upon engagement term, responding to emails within one business day and turning around written materials within three business days.

2. Your Commitment to Us

You are the author of your application materials. We rely on you to generate original ideas and drafts and to engage with the process in a timely manner. Your prompt participation helps us deliver our best work within the application deadlines.

3. School Packages Project Terms

  • Service Retainer Period 

    • Round 1 School Packages for clients applying in Round 1 (September deadlines) cover all engagement services through October 15th. 

    • Round 2 School Packages for clients applying in Round 2 (January deadlines) and cover all engagement services through April 1st of the following year for clients applying in Round 2 (January).

  • Interview Preparation is available beyond the Service Retainer Period. Interview preparation is covered until the decisions are released for the schools in your package for the round in which you apply.

  • Services Outside the Retainer Period: Hourly consulting fees of $350/hour will be charged for consulting services needed after the end date of the Service Retainer Period defined above.

  • Refund Policy: We offer a 14-day refund period from your purchase date with the following terms:

    • Refund calculation: We will refund your payment within 14 days of purchase minus $500 for each hour of consultation services already delivered.

    • No refunds after 14 days: MBA admissions consulting is seasonal and time-sensitive. Consultants are dedicated to a limited number of clients each admissions cycle and invested in their success; therefore, it is not possible to refund a client who opts not to utilize the services during the agreed-upon Service Retainer Period.

4. Hourly Consulting Packages Project Terms

  • You must purchase Consulting Hours ahead of delivery at the billing rate stated on the project invoice.

  • All time spent by the consultant working on this project (e.g., time in live meetings, preparation for meetings, and document editing) will be billed and recorded on a project timesheet.

  • You agree to use hours purchased evenly throughout the retainer period. To ensure the consultant's availability, the maximum number of hours available to each hourly client is 5 hours per week (yes, even the week before the school's deadline).

  • Hours purchased are available during the retainer period and expire at the end of that period:

    • For hourly packages of 10 hours or less, consultation hours are retained and available for 45 days from the date of purchase.

    • For packages of more than 10 hours, hours are available 90 days from the date of purchase.

  • Refund Policy: We offer a refund for unused hours within fourteen days of the date of purchase, less a $400 administrative fee and a charge of $500/hour for the consultant's time delivered before the refund request. Refunds are not possible after this period ends.

5. Upgrading/Adding Services

Our site describes the services included in your package. If you need additional support, you can upgrade your consulting package, assuming your consultant is available.

  • School Packages: Add schools within 30 days of purchase and only pay the difference in price at the published school package rate. After 30 days, work on additional schools will be billed as hourly coaching under the hourly rate published on the website.

  • Hourly Packages: Add hours at the effective per-hour rate of the original hourly package.

6. Payment Timing

Payment by wire transfer or credit card is due in full before the project begins.

7. Confidentiality

You agree to keep all of our proprietary information confidential. Similarly, we will keep your information and our working relationship confidential.

8. Arbitration

If any claims or disputes arise that we can't resolve amicably, the parties agree to resolve them via arbitration in Los Angeles County, CA, using the services and Fast Track Rules of the American Arbitration Association.

9. Limitation of Liability

You agree that Cormney Consulting and our consultants' total aggregate liability for any and all disputes arising out of this agreement and/or in connection with this project is limited to the amount paid by you.

 

Click this link to view a Google Docs version of this agreement and version history. Cormney Consulting Terms & Conditions